
Going from Customer Satisfaction to Customer Obsession
Everyday MBA
00:00
Do You Want to Get Started With AudioPod Casting?
John peco is the founder of water mark consulting. He has written a new book, 12 principles for turning customers and employees into lifelong fans. John gives us three quick action items that our listeners can do to begin to take advantage of his advice.
Play episode from 18:23
Transcript


