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4min chapter
Collecting Data for B2B Customer Experience Challenges - with Tom Pettit of Xylem
The AI in Business Podcast
Collecting Data for B2B Customer Experience Challenges
This chapter explores the data needed for remote working in B2B customer experience, including asset information, equipment views, and service bill of material. It also discusses important metrics such as Return on Invested Capital and field service technicians' challenges.
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Listen to the best highlights from the podcasts you love and dive into the full episode