
SE Radio 655: Charles Humble on Professional Skills for Software Engineers
Software Engineering Radio - the podcast for professional software developers
Navigating Communication and Empathy in Engineering
This chapter explores the communication challenges engineers face in remote work, emphasizing the necessity of clear communication policies and empathetic interactions. It discusses how mastering empathy can enhance collaboration and improve stakeholder relations, with practical techniques for developing active listening and reflective response skills. The chapter also addresses the critical importance of understanding user needs and the evolution of thinking within software engineering towards systems thinking.
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