Streaming Companies in a Tough Spot

OpenAI is expanding custom instructions, a way to give users more control over how ChatGPT responds. Lyft will start displaying ads in-app as well as via in-car tablets and rooftops. V.O., one of the shared micro-mobility firms that secured New York City's e-scooter permit, is moving into retail. Rootley, a startup developing a platform to help automate companies' responses to incidents like website outages, raises $12 million.