#320: The Art of Hospitality: An Interview With Entrepreneur and Hotelier Liz Lambert
The Tim Ferriss Show
What's the Best Practices of the Chip?
Lizan: I think a lot of people fall in business because they don't have operational rigor. L i'm actually ir head our president now at bunk house. Iv worked for chip for ten years, got him christian trouble. But i think that chip was influential from early on about operations and how important not jus, your guest was, but your employee and your investor as well.
Liz Lambert (@thelizlambert) first purchased a seedy motel on South Congress Avenue 23 years ago, and she transformed it into Hotel San José, which has become known today as the quintessential "Austin" hotel. The success of Hotel San José, which sparked a revitalization in the city's now thriving South Congress district, led her to launch Bunkhouse Group, a hospitality company founded on the pillars of design, music, and community-driven experiences.
In the course of chronicling her experiences with the residents of Hotel San José on video camera, she ended up making the Last Days of the San José, a documentary that casts a fascinating light on human relationships in gentrification and urban renewal. You can check out the trailer here, click here to be notified when streaming becomes available, or get a copy of the DVD here.
Enjoy!
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