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The innovative age of Shadow IT is coming to an end

Disrupting Japan

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The Impact of the COVID-19 Pandemic on IT Operations and Rise of Shadow IT

This chapter explores how the COVID-19 pandemic has disrupted IT operations and led to the rise of shadow IT. It discusses the challenges faced by IT operations in controlling devices and SaaS, as well as the importance of a single source of truth for cost optimization and security. Additionally, it highlights the vulnerabilities of SaaS and the hindrance of shadow IT on security and compliance.

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