
Do You Manage Your Business With a Reactive or a Proactive Process?
The CVC Home Service Success Network
00:00
Encouraging Proactive Customer Engagement in Home Services
This chapter highlights the significance of proactive communication with customers to avoid heating and cooling emergencies. It shares strategies for encouraging consumers to take initiative, using personal retail experiences to demonstrate the impact of effective marketing and timely promotions on purchasing habits.
Transcript
Play full episode