#261: Building Bilt Rewards from Strength to Strength
Let's Talk Loyalty
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The Importance of Keeping It Simple
I love the mindset that Bill rewards has as a company and the focus on, you know, what is the experience that every individual is having. And one of the things that we want to make sure that we're doing is allowing people to really understand the ins and outs of all programs so that they can actually get the full benefit from built rewards - but also from our partners too. So I did have a look on your YouTube channel. As a consumer, and again, clearly I'm not in the, in the US loyalty market, even as aconsumer, and I just found that content amazing and a really important part of your strategy by all accounts. It's kind of funny when we
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