3min chapter

Curious Minds at Work cover image

CM 198: Eric Johnson on the Science of Decision-Making

Curious Minds at Work

CHAPTER

What Is the Right Way to Use Choice Architecture?

Eric Schmitz: What is the right way to use choice architecture? He says there's a real sensitive question hereabout you think about decisions. They're not decisions that i alone make, I'm making them with the designer. How do we get that to work in a way that we're comfortable with, and that is ethical?Schmitz: The ethical piece is becoming increasingly important since i mentioned the case of living wills.

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