28min chapter

Creating a New Healthcare cover image

Episode #121: A ‘Master Class’ in building a healthcare consumer experience company – with Glen Tullman, Executive Chairman & CEO of Transcarent

Creating a New Healthcare

CHAPTER

Evolution of Consumer Experiences and the Impact of Technology in Healthcare

The speaker discusses the evolution of consumer experiences in various industries and highlights how technology has empowered consumers. They emphasize the need for a similar approach in healthcare and the impact of the pandemic in accelerating the adoption of telehealth. The chapter also introduces Transcarent, a healthcare consumer experience company, and discusses the concept of Transcaring and the key components of their offering.

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