At 19, Markus Villig borrowed €5,000 from his parents to fix Estonia's broken taxi system. What happened next defied every conventional startup playbook.
Markus started by making fleet dispatch software for local taxi companies. But when it became clear they weren’t embracing the on-demand revolution, he pivoted the business to ride-hailing for drivers, competing directly against what had been his core customer. The product took off in Estonia. But when Bolt's first expansion into Western Europe nearly bankrupted the company, Markus and team made another counterintuitive pivot: they built a data model that pointed to African cities no one else was targeting. They launched in Johannesburg remotely with a university student and a credit card. While investors warned against emerging markets, Bolt's data proved them wrong.
This episode chronicles Bolt's inflection points to become the number-one ridehailing and delivery app across much of Europe, Africa and the Middle East by treating expansion as "a portfolio of bets" and staying ruthlessly pragmatic about what works.
Featuring: Markus Villig, Jevgeni Kabanov, Pavel Karagjaur, Andrew Reed
Hosted by: Roelof Botha, Sequoia Capital
