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Business Daily meets Booking.com CEO Glenn Fogel
Business Daily
Navigating Regulatory Challenges and Customer Service in Travel
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This chapter examines the regulatory hurdles faced by Booking.com under the EU's Digital Markets Act while discussing its market influence and competition dynamics. It also explores the transformative role of artificial intelligence in improving customer service and addresses the broader implications of sustainable tourism practices for popular travel destinations.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode