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Ep 415: Systematizing A Firm-Wide Planning Process By Leveraging Centralized Teams And A Ticketing Workflow System with Erika Wood

Financial Advisor Success

CHAPTER

Enhancing Client Experience in Financial Advisory

This chapter delves into innovative strategies to enrich the client experience at a financial advisory firm, highlighting personalized gestures and thoughtful communications. It discusses various client engagement initiatives, such as holiday gifts, tailored events, and educational webinars, to foster lasting connections. The speakers also emphasize the importance of segmenting client interactions for deeper relationships and maintaining productive outreach through podcasts.

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