The Journey from Customer to Authentic Endorser

Bill and Loren Armstrong, the husband and wife team behind NEVERSECOND - the cutting edge nutrition brand that in only a couple years has become very popular among trail runners, establishing itself as a leader in the category. Of course, Freetrail has officially been in partnership with NEVERSECOND since the beginning of the year, and in that time we’ve loved getting to know Bill and Loren and have developed a huge admiration for how they conduct themselves and their business – a quality and professionalism that 100% shows up in their products, which are exquisite. I’m excited to share a bit more of their story here.

Topics discuss:

• Their previous business Whipsmart which they owned and operated for 20 years
• The founding story of N2 and building a business on their own terms
• We talk about branding, timing, differentiation and other practical business considerations
• The systems based approach to fueling and recovery
• The NEVERSECOND product line and what sets it apart
• Doing things that don’t scale
• Working with some of the best athletes in the sport including Katie Schide and a funny story about connecting with Jim Walmsley
• The future of the brand
• The flavorless C30 gel that hit the market this week!
• A lot more

• Use code freetrail10 for 10% off Speedland Footwear
• Grab a trail running pack from Osprey
• Use code FREETRAIL25 for 25% off your first order of NEVERSECOND nutrition at never2.com
• Go to ketone.com/freetrail30 for 30% off a subscription of Ketone IQ

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