Mark Ang is the Co-Founder and CEO of GoBolt.

Takeaways

- GoBolt started as Second Closet, focusing on student storage.

- Their TTC ad which got them a great ROI.

- The pivot to GoBolt involved a complete rebranding and change in the business model.

- Building trust with customers is crucial in logistics.

- Nuances in the 3PL space.

- Last mile logistics.

- Integrating technology + human operations.

- Determining how and when to launch new markets/cities.

- Why account management is still a business function that Mark owns.

- How GoBolt seeks to be a partner with their clients.

- Innovative capital strategies to enhance efficiency.

- Consumer expectations for delivery speed. Is it the same day? Next day? Two days?

- Why GoBolt uses EV delivery trucks, not just because of environmental reasons.

- Building proprietary software to optimize logistics operations.

- Compartmentalizing setbacks can help maintain focus and progress.

Chapters

00:00 The Early Days of GoBolt

05:09 The Pivot: From Second Closet to GoBolt

09:22 Understanding the 3PL Landscape

13:25 Optimizing Last Mile Logistics

19:01 Merging Technology with Human Operations

25:00 Market Expansion Strategies

28:09 Innovative Capital Strategies in Logistics

33:17 The Evolution of Delivery Speed Expectations

37:26 The Shift to Electric Vehicles in Logistics

41:37 Focus and Discipline in Business Growth

46:02 Building a Resilient Company Culture

Keywords

GoBolt, Second Closet, 3PL, logistics, e-commerce, market expansion, last-mile delivery, startup journey, business pivot, trust in logistics, logistics, capital strategies, delivery speed, electric vehicles, business growth, company culture, innovation, efficiency, entrepreneurship, technology

JOURNAL DE 8H du dimanche 19 octobre 2025

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