Dunkin' Donuts: Bob Rosenberg
Wisdom From The Top with Guy Raz
00:00
What Is Hubris?
"We were guilty not everybody but me particular the success of the early years and the fact that we made very few mistakes," he says. "I'd have to admittedly say someone who had hubris in his early 30s." The Munchkins thing opened your eyes to listening to your franchisees, CEO adds.
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