The Safety of Work cover image

Ep.89 When is the process more important than the outcome?

The Safety of Work

CHAPTER

The Anxiety Chain in Development Processes

Bureaucratic systems, while parating as efficient, presages waste resources. T excessive paper helps contain the anxiety of face to face communication. Th excessive checking and monitoring reduces the anxiety of making difficult decisions by diffusing accountability. And bureaucracy is the epitome of a rational organization. It is all too often a highly sophisticated social defense.

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