#261: Building Bilt Rewards from Strength to Strength
Let's Talk Loyalty
00:00
The Importance of Listening to Every Stakeholder
"We've established great relationships. We have a trust that's going there where, you know, if somebody has a very deliberate question, we answer it very transparently," he says. "But we can't lose sight of the fact that we have to be continuously listening as well, whether it be the customer, the landlord, partner, our influencer, blogger."
Play episode from 43:45
Transcript
