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4min chapter
Oscars Reactions, Apple Subscriptions, and The Team Behind Super Pumped: The Battle for Uber
Pivot
Evolving Apple: From Sales to Subscription
This chapter explores Apple's strategic shift to a subscription-based business model and the effects on customer experience and brand loyalty. It also examines the potential of artificial intelligence in personalizing customer interactions, bringing a modern social dynamic to Apple stores.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode