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Carolyn Dewar: Six Mindsets That Distinguish The Best Leaders

Lead From the Heart

CHAPTER

The Six Mindsets of the C O

There are six elements of the job that make up a c o. The most important is setting direction, anstratgy and managing your own personal effectiveness. One example: Aje banga's boldness in reframing his company's game plan to get credit card market share instead of just winning cash transactions. "I think we all learned through a crisis that companies move ten timesbolder than they ever thought possible," says COO Caroline Ritin.

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