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Hold On

Radiolab

CHAPTER

Melodies of Feedback

This chapter explores a unique public engagement initiative at the National Mall, where speakers interact with people about their music preferences related to mental health support. Through informal surveys and musical selections, they examine how hold music impacts caller experience for a national suicide hotline and the broader implications of these findings. The discussion highlights the challenges of incorporating personal tastes and emotional resonance into therapeutic content amidst regulatory constraints.

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