The invincible tool, the mule nerve of user experience design is the question. And I think get created asking questions. Even if you're not a researcher, even if you're conceived of yourself as a person who just sits in the corner and makes mockups all day long, right? Get great at asking questions. Sometimes that means making little prompts for yourself. You know not to ask, yes, no questions, but instead ask more qualitative questions.
Dan Brown inspires us to get great at asking questions because 'the question' is one of our most invincible resources. He reminds us to maintain a spirit of collaboration with the the team members we’re struggling with since they care as much about the project as we do. He encourages us to always peer beneath the surface at the underlying structure of whatever we’re working on. He also motivates us to never settle.
- Secret Identity (7:47)
- Origin Story (9:29)
- Biggest Failure (20:23)
- Awkward Testing Story (23:27)
- Design Superpower (28:04)
- Design Kryptonite (30:52)
- UX Superhero Name (33:50)
- Fights for Users (36:08)
- Habit of Success (40:54)
- Invincible Resource (43:27)
- Recommended Book (51:23)
- Practical Design Discovery (53:40)
- Overcoming Team Tension (57:00)
- Best Advice (69:04)
- Contact Info (71:48)
Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/042
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