Changing Culture: Biases and Challenges

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This chapter delves into the biases and challenges associated with changing culture, from the impact of habits and routines to the need for continual evolution in organizations. It also examines the shift in managing workers, emphasizing the empowerment of employees rather than exerting power.

What can we learn from fast-moving companies—like Amazon, Google, and Alibaba—about how to organize to promote strategic growth?

University of Michigan business professor Dave Ulrich went inside these companies to study how their internal structure keeps them nimble, innovative, and market-oriented.

“That mental model of what an organization is, it’s about power, it’s about control, it’s about clarifying decision rights,” he tells IdeaCast host Curt Nickisch. “I think that mental model of an organization as a control system has basically got to shift.”

In this episode, Ulrich outlines three key capabilities that these newer companies have developed: monitoring the marketplace, sharing that intelligence company-wide, and innovation.

Key episode topics include: strategy, innovation, business management, market intelligence, Google, Alibaba, technology, uncertainty, flux, agile.

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· Listen to the full HBR IdeaCast episode: How Companies Like Google and Alibaba Respond to Fast-Moving Markets (2019)

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