How to Guarantee Word of Mouth Growth for Your Startup
Idea to Startup
00:00
How to Reverse Engineer a Customer Complaint
Before you start your business, think about the problem you're solving in this scenario. Think about what an amazing outcome would be for that customer. The hard part is making sure the conversation is happening before you start because you won't be able to create it out of thin air. People won't talk about you just because you exist.
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