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Home Team | PBD Podcast | Ep. 332

PBD Podcast

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The Tipping Point: Service and Gratuity

This chapter explores the nuances of tipping culture in America, revealing recent statistics on how much people tip at restaurants. Through personal anecdotes and discussions on service quality, the speakers highlight the critical role that exceptional customer service plays in shaping dining experiences. They further delve into broader themes of hospitality and respect, advocating for valuing service staff beyond mere transactions.

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