The Importance of Listening to the Stakeholder

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Timothy Stanley: Do you think it's important for the analyst to just work with that stakeholder or do you think they should go back up the line and be asking questions so they can better understand the question? He says he would struggle to even listen after like the third metric or cut of the data, because my mind would be thinking about what meeting was he or she he just in. Stanley: When you're the analyst at the end of the line, now I'm responsible for the number that's getting tossed around randomly. If somebody disagrees at the ladder, guess who it comes back to when you had no contact.

This topic was such a big deal that we managed to have no guests, and yet we had five people on the mic! Why? Because this episode doubles as a marker of a shift in the show itself. Beyond that, though, we had a lively discussion about how every business stakeholder professes to being committed to being data driven. That should make every stakeholder super easy to work with, right? And, yet, analysts often find themselves struggling to get on the same page with their counterparts due to the realities of the data: what it can and can't do and how it is most effectively worked with. Not a small topic! There were even pop quizzes (feel free to let us know how you'd score the answers)! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.