
144: Retail in the 21st Century: Seb James, CEO of Boots, Discusses Health, Technology, Data and the Customer
Money Maze Podcast
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Challenges and Innovations in Healthcare Delivery
The chapter highlights the challenges faced by healthcare systems post-Covid, emphasizing the need for a shift towards a more patient-centric and problem-solving approach. It discusses the role of pharmacy services in addressing healthcare needs beyond medication dispensing, with a focus on initiatives like the 'pharmacy first' service.
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