"The most important role that you can play is being the voice of the customer," he says. "We have a set of principles which make sure the performance and the quality of what we are building the product are up to a certain bar" The team has kept those principles really close to us, which has helped us sort of always make sure that the customer's voice is at the center of what we do."
Jonathan teaches us how product managers are the glue between design and engineering. He reminds us that the most important role we can play in the success of a product is being a voice for the customer. He encourages us to never give up on our personal projects. He also motivates us as designers to […]