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Kaizen! The day half the internet went down (Interview)

The Changelog: Software Development, Open Source

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Navigating Access Tokens and Incident Management

This chapter explores the complexities of managing access tokens within cloud infrastructure and emphasizes the necessity of an activity log for multi-user services. The discussion includes the importance of documenting incident management processes through runbooks, ensuring accountability during outages, and maintaining transparency for sensitive operations. By advocating for robust tracking methods and a proactive approach to incident management, the speakers illuminate strategies for improving team response and system resilience.

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