Expert Views on Safety Theories
Safety Labs by Slice
Understanding HOP and the Role of Blame and Punishment in Learning
In this chapter, Andrea Baker discusses the concept of HOP (human and organizational performance) and its evolution, emphasizing the importance of understanding organizational responses for improvement. The speakers explore the relationship between blame, punishment, and learning, discussing contextual factors and the role of operational learning in achieving true accountability. They also touch on the intrinsic nature of accountability and the role of HR in addressing people problems.
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