The biggest challenge for managers is understanding that there are more variables. If I'm juggling five balls in the air, what I should do is get somebody juggle two of them,. So understand how the variables get help from experts on the variables. That also means that if I get an expert in each one of those spaces and my role is just to keep them kind of up in the air... they can make better guesses around what it probably would be.
Episode 9 Part 1: A Conversation with Martin Sutherland