
Maintaining the Expert Position...After the Sale
2Bobs—with David C. Baker and Blair Enns
The Power of Confidential Data in the Sales
"This can get misused really badly because you can make shit up and then just tell people, well, I can't reveal my sources," he says. "But if it's real, there's something about data gathering that they haven't seen." He adds: "If it's confidential, it can backfire really quickly, but it can also be very useful"
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