Reverse Interview: How to Handle Emotions in Difficult Conversations- Jeanine Carroll M.Ed interviews Kwame Christian, Esq., M.A.
Negotiate Anything
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Navigating Difficult Conversations in Special Education
The chapter focuses on setting expectations and addressing time constraints in challenging discussions, specifically within the context of special education, such as during an IEP meeting. It emphasizes the importance of clear communication, managing expectations, and involving the right messenger to facilitate productive conversations. Strategies for dealing with denial or unawareness in difficult conversations, such as recognizing persuasive weight and breaking discussions into micro negotiations, are also explored.
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