AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
How to Make Content a Cornerstone of Your Customer Experience Strategy
The Modern Customer Podcast
How to Get in Front of Customers
A lot of marketers now are trying to ride this wave too. They're trying to teach customers and acquire customers by teaching them through content. Are there some common missteps you're seeing brands make when they create content for readers that we need to be aware of? I think when people try to push the product before they've answered the question, it's a misstep because answering the question is what builds loyalty.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode