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S6E1: Eric Yuan on Keeping Customers, and Employees, Happy
Stanford GSB: View From The Top
How to Optimize for Product Development Phase and Growth Phase?
Eric Shantam: Zoom really transformed within the first three to six months. He said customer was in the center of your development, but you also had so many different types of customers. So how do you optimize for the product development phase and the growth phase? "You have to make sure from the top, right? From a CEO perspective, I always look at the product side"
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