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The Service Delivery Cube
This is a creative process that I use when I'm thinking about how can I explain product lines? What thing can I do with the existing resources that I have that can provide more value to my customers? And you'd be amazed that if you walk through this cube, so many opportunities will jump out at you using what, you know, excess capacity or sawdust. The easiest thing to sell is done for you because someone just gives you money and they get the result and it's the shortcut, right? But this has been the most operationally complex.