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The Hardest Thing About Doing Hard Things … and How To Conquer Them. Wade Lightheart Joins Us Ep-1748

The Todd Herman Show

CHAPTER

The Importance of Leadership Accountability and Customer Relationships

This chapter explores the critical responsibilities of leadership in fostering strong customer relationships and meeting promises. It also critiques the disconnect between corporate leaders and customer needs, emphasizing the importance of integrity and accountability in serving the public.

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