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sam altman is the head of open a i. He has created three key products so far: gpt 3, dolly two and co pilot. His interview digs into the product thinking that sam brings to the industry. It also explores his affinity for cargo shorts.

The true seed of scale is customer love, which you can’t buy, hack, or game. Sam Altman, former president of Y Combinator, scaled countless start-ups by focusing on this one idea: Finding 100 users who love you is better than 1 million who kinda like you. As CEO of OpenAI, Sam leads the creation of genuinely useful AI products. He shares timeless insights in his interview from 2018 on how to build on the love of passionate customers to create world-shifting tools.

Read a transcript of this episode at https://mastersofscale.com/sam-altman-why-customer-love-is-all-you-need/

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