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231 Gap Selling by Keenan

The Marketing Book Podcast

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Do People Really Buy From People They Like?

Keenan: Do people really buy from people they don't like? Yes. Every day, every single day. And it all comes down to value. It's driven by the value. If Manson were selling you a 2005 Ferrari Enzo for $50,000 and mint condition with only $1,200 miles on it, you're going to buy it from him. Keenan: You are much better off to try to drive value and demonstrate value than you are to get someone to like you or not like you.

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