The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 721: How Revenue Leaders at Box, Calendly, and Lattice Scaled From $0 to $100M+ and Beyond

The Official SaaStr Podcast: SaaS | Founders | Investors

CHAPTER

Scaling Challenges and the Role of CRR

This chapter discusses the challenges of scaling and adapting to different customer needs, emphasizing the importance of the product team understanding the buyer and the user, and the role of the CRR in influencing the product team. It also highlights the need for analytics to demonstrate the ROI of investing in scheduling automation.

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