Session 210: Las Vegas debrief, and what we’ve learned from the best trainers
Brain Software with Mike Mandel
00:00
How to Draw People Into Your Rapport Vortex
"It's one of these things that's unfalsifiable to say that had we not done this, we wouldn't have got the great service," he says. "She did get drawn in like she started to enjoy our conversation and it perked up ... She went out of her way to give us stellar service."
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