AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Navigating Emotional Intelligence in the Workplace
This chapter explores the multifaceted concept of emotional intelligence, particularly its significance in corporate settings. It questions the validity of emotional intelligence as a genuine trait, discussing its origins and implications in professional environments. The conversation examines the learnable aspects of emotional skills and their application across various high-demand roles, emphasizing the evolving expectations of emotional labor across genders.