From IBM to Sharp: A Journey of Contrast

This chapter reflects on the speaker's career journey, highlighting their experiences at IBM and Sharp, contrasting the structured environment of IBM with Sharp's spontaneous culture. Through anecdotes, the discussion emphasizes themes of humility, professionalism in customer service, and the fulfillment of self-directed employees. Additionally, the speaker shares insights on defining tools versus products, revealing a nuanced understanding of their role in system development and their impact on language education.