The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

20VC: Stitch Fix Founder Katrina Lake on Growth vs Profitability, Her Biggest Lessons From Working with Bill Gurley at Benchmark and The Importance of Mental Flexibility as a Leader

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

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Navigating Leadership and Customer Value

This chapter explores the crucial role of customer lifetime value (LTV) in shaping business strategies, alongside the challenges of self-doubt and imposter syndrome in the tech industry. It emphasizes the importance of inclusive environments and authentic leadership to foster open communication and enhance company culture. Additionally, insights from board experiences at Grubhub and Glossier offer valuable lessons on mentorship and strategic growth for early-stage entrepreneurs.

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