2min chapter

How I Built This with Guy Raz cover image

ClassPass: Payal Kadakia

How I Built This with Guy Raz

CHAPTER

The Breakage Model Isn't What You Want to Bet On, Right?

"This is not the promise you want to make to people," he says. "We have so much data on ... how many times people go to class, and how we could change it." He adds: "Every time we would make a change, human behaviour would change... We had to do this testing while the aerplane was in flight"...

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