USDS head Mina Hsiang wants Big Tech’s best minds to help fix the government
Decoder with Nilay Patel
00:00
Revamping Healthcare.gov: Challenges and Innovations
This chapter discusses the hurdles faced in the overhaul of healthcare.gov, particularly due to lack of centralized management among contractors. It emphasizes the shift towards user-centric practices within federal agencies, highlighting the importance of collaborative problem-solving and a product-oriented mindset. Additionally, the chapter examines the structure and demands of the United States Digital Service and the government's initiatives to attract tech talent amid changing industry landscapes.
Transcript
Play full episode
