4min chapter

Business Breakdowns cover image

2024 Anecdotes to Remember - [Business Breakdowns, EP.198]

Business Breakdowns

CHAPTER

The Impact of High-Touch Customer Service in Banking

This chapter delves into the importance of high-touch customer service in banking, specifically through Live Oak Bank's approach. By presenting a personal story of exceptional service, it contrasts Live Oak's personalized methods with the shortcomings of typical branchless banks, while addressing broader industry trends.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode