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Mr Bates v Post Office part 7 - ‘The One Where The Inquiries Go Nowhere’

The Westminster Tradition

CHAPTER

Navigating Review Complexities

This chapter examines the intricacies of initiating reviews, focusing on the differences between mandated and voluntary assessments. The speakers discuss the challenges of responding to complaints and conducting investigations within organizations, especially when no direct government relationship exists. They highlight the importance of procedural fairness and cooperation to ensure meaningful outcomes amid systemic oversight challenges.

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