Empowering Workers in the Digital Future
Azeem Azhar's Exponential View
The Phase of Uncertainty
There is something qualitatively different between that slightly more amorphous set of controls that a manager would have had on you 20 or 25 years ago. The trust, the general ised trust, the social capital service between management and employees is eroding because what is this system? Many managers who are either using an algorithm in an automated hiring process or in a scheduling process don't necessarily understand the technology that they're using. They're very busy. A lot of workers don't know what automated systems or semi-autonomous systems are being used in the company. So there's a changing dynamic. It's like in between management and the workers is a commodity, is a thing, is an
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