Do You Like Taylorism?

i want to talk a little bit about some of the corps values, some of the pillars of the show. i picked out thor there's probably about a dozen, but the first one is tailorism. We're not against efficiency, but what we are gainst is sacrificing effectiveness at the altar of efficiency. The lean sik sigma gooro, ninja turtle blackbelt, people who say that they put the customer first,. But when you start to scratch the service, you realize it's really not about the customer.